Card Locked

This webhook is triggered whenever a card is temporarily locked due to security reasons or account policies. It informs your system that the card is no longer active until the issue is resolved.

Request Body:

"event": "cardLocked", "cid": "", "reason": ""


Reason for the temporary lock. Can be one of the following: • PIN_TRIES_EXCEEDED – Card was locked due to too many incorrect PIN attempts. • SUSPECTED_FRAUD – Card was locked due to suspected fraudulent activity. • CARD_CONSOLIDATION – Card is temporarily blocked during a consolidation process. • PENDING_QUERY – Card is temporarily blocked while a pending query or investigation is ongoing.


Type: PIN_TRIES_EXCEEDED , SUSPECTED_FRAUD ,CARD_CONSOLIDATION and PENDING_QUERY